Refund and Returns Policy

Returns & Refunds

• At Malpani Tea Company, we take great care to ensure every pack meets our quality standards and reaches you in the best condition.
• No returns or refunds: As tea is a consumable product, we do not accept returns or offer refunds once an order has been delivered.
• Damaged, incorrect or defective products: If your order arrives damaged, incorrect, or defective, please contact us within 48 hours of delivery.
• Unboxing video required: To help us review and resolve the issue quickly, please share a clear, uncut unboxing video showing the package and the condition of the product when opened.
• Resolution: Our team will carefully assess the concern and work towards a suitable resolution.

For any concerns, contact us:

Email: office.malpanitea@gmail.com

Phone: +91 91018 18841

Your satisfaction matters to us, and we are committed to delivering the quality and taste that Malpani Tea stands for.