Refund and Returns Policy
At Malpani Tea Company, we take great care to ensure that every pack of tea meets our quality standards and reaches you in the best condition.
As tea is a consumable product, we do not accept returns or offer refunds once an order has been delivered.
However, if you receive a damaged, incorrect, or defective product, please contact us within 48 hours of delivery. To help us review and resolve the issue efficiently, we kindly request that you share a clear, uncut unboxing video showing the package and product condition upon opening. Our team will carefully assess the concern and work towards a suitable resolution.
For any concerns, please reach out to us at:
Email: office.malpanitea@gmail.com
Phone: +91 91018 18841
Your satisfaction is important to us, and we are committed to delivering the quality and taste that Malpani Tea stands for.